Summary
Overview
Work History
Skills
Timeline
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Paige Ireland

Columbus,OH

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

15
15
years of professional experience

Work History

Shift Supervisor

Starbucks
05.2022 - Current
  • Train and mentor team members in company policies and lead by example to promote company mission and values.
  • Manage shift operations, supply resources and monitor team performance to keep business profitable and running smoothly.
  • Lead improvement initiatives to advance operational efficiencies and increase revenue.
  • Monitor customer feedback to improve barista performance and raise Customer Connection score by 72%.

Barista

Starbucks
05.2021 - 05.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Private Nanny

Stephanie Barber
08.2017 - Current
  • Encourage children to be independent, self-motivated, and determined by demonstrating positive behaviors
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.

Manager

Larosa's
05.2016 - 09.2018
  • Organized training for new team members and routine retraining for established employees.
  • Oversaw execution of opening and closing procedures to desired standard.
  • Ran shifts effectively to promote quality products and guest service.
  • Controlled labor costs by using demand-based workflows.

Preschool Teacher

The Children's House
06.2009 - 08.2017
  • Planned lessons to meet learning needs of groups and individuals.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.

Skills

  • Time Management
  • Team Development
  • Mentoring and Coaching
  • Strategic Planning

Timeline

Shift Supervisor

Starbucks
05.2022 - Current

Barista

Starbucks
05.2021 - 05.2022

Private Nanny

Stephanie Barber
08.2017 - Current

Manager

Larosa's
05.2016 - 09.2018

Preschool Teacher

The Children's House
06.2009 - 08.2017

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Paige Ireland