Open To Work
Paige Lyttek
Lockport,IL
Summary
Personable and dedicated customer service representative & small business owner with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Depop
Lockport, Illinois
09.2018 - Current
- Managed inventory and product listings on online marketplace platform.
- Developed marketing strategies to enhance brand visibility and attract customers, including taking all photos & writing every description
- Handled customer inquiries and resolved issues through effective communication
- Over 4,000 sales across 5 different selling platforms
- Developed packaging that matches my store’s aesthetic
- Coordinated shipping and fulfillment processes to ensure timely delivery.
Warehouse Associate
Crate and Barrel
Romeoville, US
05.2024 - 01.2025
- Maintained a safe environment for self and others by checking equipment before use, keeping work area clean, and reporting accidents to management in a timely manner
- Operated a pallet jack
- Picked orders accurately and efficiently using an RF scanner
Behavioral Health Technician
Timberline Knolls
Lockport, US
01.2024 - 05.2024
- Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
- Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
- Ensured compliance with all regulatory standards related to confidentiality, privacy rights, and ethical guidelines in mental health settings
Assistant Manager
Journeys
Lombard, US
12.2020 - 01.2023
- Assisted store manager in managing a group of associates
- Opened and closed the store at the beginning and end of shifts
- Ordered and stocked store merchandise
- Uphold a high standard of customer service
- Performed official money count every day and night
- Maintained all operations within the store
- Packed and prepared online orders for shipment
Customer Service Representative
Insight Global
Aurora, US
01.2019 - 02.2020
- Took at least 60 calls a day
- NPS average of 94%
- Helped customers troubleshoot any and all problems they had encountered
- Multi-tasked in note keeping, using 2 different sales platforms for 2 separate countries
Education
Certificate - Fashion Entrepreneurship
College of DuPage
Glen Ellyn, ILSkills
- Inventory management
- Data entry
- Customer service
- Crisis intervention
- Problem solving
- Workplace cleanliness
- Material handling
- Attention to detail
- Order fulfillment
- Heavy lifting
- Packaging and labeling
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteHybridRemoteSalary Range
$17/hr - $1000/hrTimeline
Warehouse Associate
Crate and Barrel
05.2024 - 01.2025
Behavioral Health Technician
Timberline Knolls
01.2024 - 05.2024
Assistant Manager
Journeys
12.2020 - 01.2023
Customer Service Representative
Insight Global
01.2019 - 02.2020
Small Business Owner
Depop
09.2018 - Current
Certificate - Fashion Entrepreneurship
College of DuPage