Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
2
2
years of professional experience
Work History
Crew Member Shift Manager
Cafua Management
North Andover Mass
02.2022 - Current
Contributed to positive workplace morale through effective communication and teamwork skills.
Handled portion control activities according to specified instructions provided by chef
Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.
Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Interacted with customers to address kitchen-related complaints and praise.
Enhanced overall dining experience by consistently delivering high-quality dishes prepared in adherence to strict recipe guidelines.
Kept kitchen up to code for health and safety inspections.
Prepared food items according to recipe to drive quality and consistency.
Communicated with management on food inventory stock to request order placement.
Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
Crew Member Shift Manager at Diverse Ventures Of Miami, / Coldstone CreameryCrew Member Shift Manager at Diverse Ventures Of Miami, / Coldstone Creamery