Horseback riding
Paige Smith
Customer Service Representative
Elmira,NY
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of post-secondary education
Work History
Customer Service Representative
Twin Tier Classic Horse Show
Horseheads, NY
05.2022 - 10.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Responded to customer requests for services and changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Ice Cream Server
Bob's
Lowman, NY
06.2022 - 09.2022
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Processed sales transactions for cash, debit, and credit purchases.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
Elmira High School
Elmira, NY 09.2020 - Current
Skills
Recordkeeping strengths
undefinedInterests
Spending time with my family & friends
Timeline
Ice Cream Server
Bob's
06.2022 - 09.2022
Customer Service Representative
Twin Tier Classic Horse Show
05.2022 - 10.2022
Elmira High School
09.2020 - Current
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