Paige St.John
American Fork,UT
Summary
Proven leader with a track record of enhancing customer satisfaction and boosting sales at TJ Max. Expert in customer service management, showcasing a keen ability to multitask and prioritize. Demonstrates a strong willingness to learn, significantly improving team productivity and fostering professional growth.
Positive, reliable, and organized with strong attention to detail and commitment to maintaining secure and efficient work environment. Familiar with retail operations and customer service principles, as well as proficient in inventory management and team coordination. Capable of ensuring smooth operations and positive customer experience.
Overview
5
5
years of professional experience
Work History
Key Carrier
TJ Maxx, TJX Companies
03.2021 - Current
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Played an integral role in coordinating promotional events, driving foot traffic into the store and increasing brand awareness within the community.
Supervisor
Arctic Circle
10.2019 - 02.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Cosmetology -
Renessaince Academie
Provo, UT10.2024
Skills
- Store operations
- Customer service management
- Willingness to learn
- Multitasking and prioritizing
- Attention to detail
Timeline
Key Carrier
TJ Maxx, TJX Companies
03.2021 - Current
Supervisor
Arctic Circle
10.2019 - 02.2021
Cosmetology -
Renessaince Academie
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