Paige Tolles
Monclova,OH
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Fuel Mart, McDonald's, and IHOP. Excelled in cash management and fostering positive customer interactions through patience and empathy. Demonstrated ability to improve operational efficiency and customer service excellence, contributing to significant business growth.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Fuel Mart
07.2024 - 12.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Crew Member
McDonald's Restaurant
04.2022 - 06.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Hostess/Server
IHOP
11.2021 - 03.2022
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Answered phone calls to take orders, give information and document reservations.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
McComb High School
McComb, OH05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Professionalism and courtesy
- Cash management
- ID verification
- Loyalty program promotion
- Credit card processing
- Visual merchandising
- Scanner operations
Timeline
Cashier
Fuel Mart
07.2024 - 12.2024
Crew Member
McDonald's Restaurant
04.2022 - 06.2024
Hostess/Server
IHOP
11.2021 - 03.2022
High School Diploma -
McComb High School
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