Proactive and results-oriented, with a proven track record at Mission Harbor Behavioral Health for enhancing operational efficiency and fostering team growth. Excelled in deadline management and leveraging QuickBooks expertise, achieving notable process compliance improvements. Skilled in customer service and operational reporting, adept at driving performance and ensuring regulatory compliance.
Overview
7
7
years of professional experience
Work History
Operations Associate
Mission Harbor Behavioral Health
05.2018 - Current
Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Improved operational efficiency by implementing new processes and streamlining existing workflows.
Developed and maintained comprehensive operational reports to provide insights into performance metrics, informing leadership decisions.
Achieved significant improvements in process compliance by revising and implementing new operational guidelines.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Associates of Liberal Arts - Nursing
Allan Hancock College
Santa Maria, CA
Associates in Behavioral And Social Science - Nursing
Allan Hancock College
Santa Maria, CA
Skills
Customer service
Deadline management
Verbal and written communication
Interpersonal and written communication
Scheduling
Operational reporting
Administrative support
Workload prioritization
Continuous improvement
Excel spreadsheets
Calendar management
Bookkeeping
QuickBooks expert
Timeline
Operations Associate
Mission Harbor Behavioral Health
05.2018 - Current
Associates of Liberal Arts - Nursing
Allan Hancock College
Associates in Behavioral And Social Science - Nursing
Allan Hancock College
Similar Profiles
Julie PuentesJulie Puentes
Operations Manager/Human Resources Manager at Talas Harbor Behavioral Health HospitalOperations Manager/Human Resources Manager at Talas Harbor Behavioral Health Hospital
Infection Control Nurse/Nurse Educator at Harbor Point Behavioral Health CenterInfection Control Nurse/Nurse Educator at Harbor Point Behavioral Health Center