Greeted and assisted visitors at front desk, ensuring a positive first impression and an excellent experience.
Handled incoming calls, efficiently directing inquiries to appropriate departments to enhance communication.
Provided detailed information about Campus Recreation programs and services, helping guests make informed decisions.
Organized informational materials to facilitate easy access for guests.
Collaborated with team members to ensure smooth daily operations.
Monitored facility access, ensuring safety and compliance with policies.
Smoothie Maker/Cashier
Great Lakes Smoothie CO
Swartz Creek
01.2024 - Current
Prepared smoothies using fresh ingredients for customers
Delivered customer orders promptly and accurately, enhancing overall service speed
Managed cash register operations, ensuring transaction accuracy and efficiency
Delivered exceptional customer service to enhance customer satisfaction
Regularly cleaned the store to provide a welcoming environment for customers
Calculated and distributed tips among team members, fostering a collaborative work environment
Sales Associate
Kohl's
Flint
08.2023 - 11.2023
Enhanced customer satisfaction through proactive communication
Operated cash register efficiently to process transactions
Organized store layout to improve product visibility and accessibility
Maintained clothing displays to uphold store standards
Maintained clean, organized fitting room area to provide positive shopping experience
Barista
Biggby Coffee
Swartz Creek
07.2022 - 08.2023
Crafted drinks and bagels to order, delivering high-quality products to meet customer preferences
Received and processed customer orders
Processed transactions efficiently at cash register, ensuring accurate cash handling
Managed incoming phone calls to provide information and assist customers
Worked effectively with a team to achieve goals
Education
High School Diploma -
Swartz Creek High School
Swartz Creek, MI
05-2025
Some College (No Degree) - Finance
University of Tampa
Tampa, FL
10-2026
Skills
Customer Service
Communication
Organization
Time management
Leadership
Personal Information
Title: College Student (Second Year)
PROJECTS
Into The Creek ( ITC ), Broadcasting, Business Manager, I interview, film, and edit videos for my school's broadcasting class., As the Business Manager, I have organized our sponsorship event, Sold Sponsors, Created certificates