Paige Alexa Torres
Boise,ID
Summary
Dedicated and compassionate Medical Assistant with 14 years of experience supporting physicians and healthcare teams in fast paced clinical environments. Proficient in administrative and clinical tasks, including patient intake, EHR management, and insurance processing. Known for excellent communication, patient care, and multitasking abilities. Committed to delivering high-quality, patient focused care maintaining a smooth, efficient workflow in medical practices.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Preservice Specialist
St. Alphonsus Regional Medical Center
Boise, Idaho
05.2023 - Current
- Participated in cross functional teams focused on streamlining current processes or creating new ones.
- Maintained up-to-date knowledge of products and services offered by the company.
- Performed troubleshooting tasks related to pre-service applications and systems.
- Provided guidance and mentorship to junior Pre-Service Specialists as needed.
- Collaborated with other departments to ensure seamless integration of pre-service operations within the organization's workflow.
Medical Assistant
A Better Solution In Home Care Inc.
Boise, Idaho
04.2023 - Current
- Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
- Attended continuing education seminars and classes related to senior caregiving topics.
- Administered medications according to physician instructions.
- Maintained a clean environment for the safety of clients while following infection control guidelines.
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
Surgery Scheduler
Millennium Surgery Center Nondiscrimination Statement Language Assistance Services
Meridian, Idaho
01.2022 - 01.2023
- Created and managed surgical schedules for multiple surgeons.
- Verified accuracy of billing information prior to submitting claims.
- Monitored and updated patient records in the electronic medical record system
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Processed payments from patients for surgical services rendered.
Administrative Medical Assistant
Idaho Physical Medicine & Rehabilitation
Meridian, ID
01.2018 - 01.2022
- Scheduled appointments for patients via phone and in person.
- Assisted physicians with finalizing reports, speeches or presentations.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
Medical Assistant (MA)
Dr. Mistry
Boise, ID
06.2016 - 12.2017
- Assistant in all patient care and prior authorization
- Schedule appointments and take all triage calls
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Processed orders for medical supplies and lab equipment.
- Changed dressings on wounds to prevent infection and check for healing.
Medical Assistant (MA)
Dr. James Wolf
Boise, ID
06.2015 - 12.2017
- Medical assistant for breast cancer specialists
- Scheduled all surgeries, pre and post op appointments and take care of all medical and prior authorization needs
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Rheumatology
St. Luke's
Meridian, ID
12.2011 - 05.2014
- Performed biologic training to patient's through nurse visits, medication injections monthly, assisted in hip, knee, & shoulder injections, rooming patient,s, vitals, all document letters, ordering CT scans, dexa scans, blood draw ordering, medication refills ( about 75 daily), distribution of samples, epic emr system
- Saving my clinic $22,000 one month after the nurses over ordered to much biologic medication
- Excellent patient care daily making sure each patient medications were in order
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
Occupational Health
St. Luke's
Boise, ID
08.2011 - 12.2011
- Rooming patients, checking vitals, assisting in trama, blood draws, DOT, medication injections
- I was offered a job while completing my internship from school
- Collaborated with management team to develop strategies that promote occupational health and safety standards.
Heath Risk Assessment
St. Luke's
Boise, ID
09.2011 - 11.2011
- We went to all the schools in the Boise school district and performed the HRA's
- After we completed this we would go back to the office and work in Occupational Health clinic
- The HRA's were done at 6:00am to 7:30 am
- Performed 50 blood draws in an hour right out of school
Education
Medical assistant -
Carrington College
Boise, ID01.2011
Associate -
Miami Dade College
Miami, FL01.1993
Skills
- Epic
- Triage
- Laboratory
- HIPAA
- Venipuncture
Certification
- Medical Assistant, 10/11, Present
- IV Certification, 01/18, Present
Timeline
Preservice Specialist
St. Alphonsus Regional Medical Center
05.2023 - Current
Medical Assistant
A Better Solution In Home Care Inc.
04.2023 - Current
Surgery Scheduler
Millennium Surgery Center Nondiscrimination Statement Language Assistance Services
01.2022 - 01.2023
Administrative Medical Assistant
Idaho Physical Medicine & Rehabilitation
01.2018 - 01.2022
Medical Assistant (MA)
Dr. Mistry
06.2016 - 12.2017
Medical Assistant (MA)
Dr. James Wolf
06.2015 - 12.2017
Rheumatology
St. Luke's
12.2011 - 05.2014
Heath Risk Assessment
St. Luke's
09.2011 - 11.2011
Occupational Health
St. Luke's
08.2011 - 12.2011
Medical assistant -
Carrington College
Associate -
Miami Dade College
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