Paisley Calfine
Punta Gorda,FL
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Dynamic professional with a strong background in sales proficiency and operational oversight. Known for effectively managing teams to enhance productivity and drive sales growth in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Shift Lead
Wendys
Punta Gorda, FL
09.2025 - Current
- Supervised daily operations to ensure adherence to company standards and policies.
- Trained and mentored team members on best practices and operational procedures.
- Coordinated shift schedules to optimize staffing levels and workflow efficiency.
- Monitored inventory levels, conducted audits, and implemented restocking procedures.
- Exercised composure under pressure and in escalated customer service scenarios.
Crew Member
Wendys Fast Food
Punta Gorda, FL
03.2025 - 06.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Counter Server
The Shop Pizzeria And Market
Williamstown, NJ
09.2024 - 11.2024
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Helped customers choose items based on menu options, dietary needs and preferences.
Counter
Little Lous
Williamstown, NJ
03.2024 - 06.2024
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
Sales Associate
Famous Footwear
Williamstown, NJ
10.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Charlotte Virtual School
Punta Gorda, FL05.2025
Skills
- Customer service focus
- Employee training
- Team motivation
- Workplace safety
- Staff supervision
- Work delegation
Timeline
Shift Lead
Wendys
09.2025 - Current
Crew Member
Wendys Fast Food
03.2025 - 06.2025
Counter Server
The Shop Pizzeria And Market
09.2024 - 11.2024
Counter
Little Lous
03.2024 - 06.2024
Sales Associate
Famous Footwear
10.2023 - 02.2024
High School Diploma -
Charlotte Virtual School