Paitra Wells
Springfield,IL
Summary
Dedicated in customer service and time management. Known for reliability and attention to detail.
Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive relationships.
Good listening skills combined with attentive and detail-oriented nature.
Overview
28
28
years of professional experience
Work History
Cashier
Niemann Foods
Springfield, IL
11.2019 - Current
- Process customer transactions accurately and efficiently using point-of-sale systems.
- Assist customers with product inquiries, enhancing overall shopping experience.
- Train new cashiers on company policies and operational procedures to ensure consistency.
- Work lottery counter and alcohol sales.
- Monitor candy inventory levels and restocking of candy.
- Welcome customers and helped determine their needs.
- Work flexible schedule and extra shifts to meet business needs.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answer questions about store policies and addressed customer concerns.
Cashier
Qik-N-Ez
Springfield, IL
03.2023 - 01.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems and Lotto.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on company policies and operational procedures to ensure consistency.
Cashier
Shop N Save Supermarket
Springfield, IL
02.2018 - 11.2019
- Maintained clean and organized checkout area to promote a welcoming environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Restocked inventory management at checkout stations.
Team Lead
McDonald's
Springfield, IL
04.1998 - 03.2019
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with safety protocols and health regulations during team activities.
- Taught new team members correct procedures for all areas of operations.
- Ensured adherence to safety protocols while handling food and beverage items.
- Monitored inventory levels and communicated restocking needs to management.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register accurately and efficiently during peak hours.
- Assisted in training new crew members on standard operating procedures.
Education
High School Diploma -
Lanphier High School
Springfield, IL06-2022
Skills
- Customer service
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Honest and dependable
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Qik-N-Ez
03.2023 - 01.2024
Cashier
Niemann Foods
11.2019 - Current
Cashier
Shop N Save Supermarket
02.2018 - 11.2019
Team Lead
McDonald's
04.1998 - 03.2019
High School Diploma -
Lanphier High School