Professional Summary
Overview
Work History
Education
Skills
Timeline

Pakina Saulsberry

First Horizon Bank
Horn Lake,United States
29
years of professional experience

Ops Vault Teller with a banking operations background in cash handling. Processing currency and check deposits in the Glory system. Balancing previous day deposits from tellers. Answering the telephone and speaking with customers about their currency order. Placing currency orders through the Federal Reserve System for Branches. Checking business orders to ensure they have funds before being prepared and shipped out. Printing currency orders from automated system to be prepared and shipped. Catching counterfeit currency before being shipped to Federal Reserve.

Work History

Ops Vault Teller

3 Years
First Horizon Bank | 08.2023 - Current
  • Hours per week: 40
  • Duties, Accomplishments and Related Skills:
  • Answering the telephone and speaking with customers about their currency order. Placing currency orders through the Federal Reserve System for Branches. Checking businesses' currency order to ensure they have the funds before being prepared and shipped out. Printing currency orders from the automated system to be shipped. Processing currency and check deposits in the Glory system in a timely manner. Balancing previous day deposits from other tellers. Catching counterfeit currency before being sent to the Federal Reserve.
  • Supervisor: Deborah Hunter (9015235491)

Ops Processor

26 Years 3 Months
First Horizon Bank | 05.1997 - 08.2023
  • Hours per week: 40
  • Duties, Accomplishments and Related Skills:
  • Extracting and processing customers payments. Proficient in running MP30 and 150 machine to process through the system. Count and balance cash to send to the vault. Enter credit card payments and CCC security code into the EDP credit card system. Process Home Equity Loan and Bankcard payments. Looking up customer accounts to get accurate credit card numbers. Entering Installment Loan payments in a timely manner. Making sure system balances at end of day. Proficient productivity and organizational skills. Excellent communication and people skills. Excellent computer skills.
  • Supervisor: Brenda Seals (9015427072)
  • Okay to contact this Supervisor: Yes

Education

High school diploma or equivalent

Fairley High School | Memphis, TN, United States | 01-1992

Skills

Cash handling
Cash balancing
Cash receipts processing
Customer service
Payment processing
Account lookup
End-of-day balancing

Timeline

Ops Vault Teller

First Horizon Bank
08.2023 - CurrentRead More

Ops Processor

First Horizon Bank
05.1997 - 08.2023Read More

Fairley High School

High school diploma or equivalent
Read More
Pakina Saulsberry