Paloma Arroyo Lozano
Omaha,NE
Summary
Dedicated professional with strong skills in patient care, effective communication, and regulatory compliance. Committed to enhancing patient satisfaction through compassionate support and accurate documentation.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Willows at Gretna
Avid healthcare group
06.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
CNA
CommonSpirit Health
12.2023 - 03.2024
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care activities accurately in electronic health records.
- Provided emotional support and companionship to patients and families.
- Maintained a clean and safe environment for all patients.
- Followed infection control protocols to maintain patient safety standards.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
Medical Screener
Takeda
01.2023 - 10.2023
- Collected and recorded participant data accurately during screening processes.
- Communicated effectively with participants about procedures and requirements.
- Maintained compliance with regulatory standards and company protocols.
- Assisted in preparing screening materials and maintaining equipment readiness.
- Monitored participant health status and reported any concerns promptly.
- Trained new staff on screening procedures and best practices for accuracy.
- Collected information on patient current height, weight and BP.
- Performed finger sticks and used equipment to test blood for iron and protein levels.
- Established new donor files and added detailed information.
- Ensured that all diagnostic equipment was functioning properly before use with patients.
- Documented patient visits in an accurate and timely manner according to established procedures.
- Assisted in collecting patient data, including vital signs and personal information.
- Performed medical screening on patients to ensure they meet the requirements of the clinic.
- Responded quickly and appropriately in emergency situations using established protocols.
Education
Bachelor of Science - Neuroscience
University of Nebraska At Omaha
Omaha, NE05.2029
Associate of Science - Science
Metropolitan Community College
Omaha, NE07.2026
Skills
- Patient care
- Medical documentation
- Effective communication
- Team collaboration
- Regulatory compliance
- Data collection
- Problem resolution
- Customer service
- Vital sign monitoring
- First Aid/CPR
- Microsoft Office
- Analytical and critical thinking
- Phlebotomy certified
- CNA-certified
- BLS-certified
- Spanish speaker
- Friendly, positive attitude
- Attention to detail
- Critical thinking
- Calm under pressure
- Active listening
- Decision-making
Certification
- Phlebotomist
- Certified Medication Aide
- Certified Nursing Assistant
- BLS Certified
Languages
English Professional
Spanish Professional
Timeline
Willows at Gretna
Avid healthcare group
06.2025 - Current
CNA
CommonSpirit Health
12.2023 - 03.2024
Medical Screener
Takeda
01.2023 - 10.2023
Associate of Science - Science
Metropolitan Community College
Bachelor of Science - Neuroscience
University of Nebraska At Omaha