Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
Work History
Front Desk Receptionist
Medical Golden Clinic
Orlando
05.2025 - 08.2025
Greeted patients warmly and guided them through the check-in process.
Collected and verified patient information and insurance details to ensure accurate records.
Assisted patients with forms and clarified services to enhance their experience.
Answered incoming calls, directed callers to the correct personnel or department, and recorded messages.
Scheduled appointments for clients and visitors at front desk.
Processed payments and issued receipts, ensuring accurate billing and customer satisfaction.
Performed data entry into computer systems to maintain accurate records of customer information.
Education
High School Diploma -
Freedom High
Orlando, FL
05-2027
Skills
Front desk operations
Appointment scheduling
Customer service
Data entry
Record management
Attention to detail
Team collaboration
Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Certification
Biotechnology Aptitude and Competency Exam (BACE) Certificate