Paloma Michelle Rodriguez
Seal Beach,CA
Summary
Goal-oriented manager with distinguished experience in Marketing industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
17
17
years of professional experience
Work History
Market Mentor
Monat
Miami, Florida
09.2018 - Current
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Networked in market to build partnerships and connections with prospects.
- Managed team scheduling and coordinated appointments between sales teams and prospects.
- Coached sales team members in effective selling strategies and closing techniques.
- Traveled to customer sites to demonstrate products, answer questions and close contracts.
- Achieved monthly sales targets consistently by pursuing new business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Medical Interpreter
South Coast Interpreting
Garden Grove, CA
02.2013 - 07.2021
- Streamlined patient and provider interaction by providing channel of effective communication.
- Followed ethical codes to protect confidentiality of patient medical information.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Created new text in target language to reproduce content and style of original text.
- Attended training programs to improve professional knowledge and interpretation skills.
- Maintained message content, tone and emotion as closely as possible.
Promotional Brand Ambassador
Legacy Marketing
Orange, CA
03.2007 - 12.2011
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Introduced field recruiting at industry events to attract new workers and customers.
- Placed new and existing brand products in competitive retail locations.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Collaborated with local field sales to promote brand awareness and sales results.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Conducted consumer surveys and analyzed purchasing trends.
- Executed brand activations to standards and with professionalism.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
Education
High School Diploma -
Walnut High School
Walnut, CA01.2002
Skills
- Sales Program Coordination
- Operating Procedures and Policies
- Sales Records Management
- Advertising Campaigns
- Performance Evaluations
- Customer Service
- Problem Solving
- Sales Projections
- Detail-Oriented
- Decision Making
- Verbal and Written Communication
- Customer Complaint Resolution
- Staff Training and Development
- Time Management
- Team Recruiting and Onboarding
- Relationship Building
- Networking Events
- Appointment Scheduling
- Digital Sales
- Cold Calling
- Presentations and Public Speaking
- New Hire Onboarding
- Direct Sales
- Brand Development
- Brand Marketing
Accomplishments
- Supervised team of 35 staff members.
*Built a 6 figure online business in 3 years
*Earned 6 rank advance in 2 years
Languages
Spanish
Native or Bilingual
Timeline
Market Mentor
Monat
09.2018 - Current
Medical Interpreter
South Coast Interpreting
02.2013 - 07.2021
Promotional Brand Ambassador
Legacy Marketing
03.2007 - 12.2011
High School Diploma -
Walnut High School