Paloma Sandoval
Rodeo,CA
Summary
Adept at delivering exceptional customer service and maintaining professionalism under high-volume dining scenarios, I excelled at Mels Diner by mastering POS systems and leveraging strong multitasking abilities. My blend of hospitality service expertise and memory retention significantly enhanced guest experiences, showcasing my dedication to excellence and efficiency in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Server
Mels Diner
Pinole, CA
06.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
John F. Kennedy High School
Richmond, CA05.2013
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Food safety understanding
- Beverage Preparation
- Table setting knowledge
Languages
Spanish english
Native or Bilingual
Timeline
Server
Mels Diner
06.2023 - 08.2024
High School Diploma -
John F. Kennedy High School