Seasoned Heating and Air conditioning service Technician with solid background in HVAC systems. Specialized in troubleshooting, preventive maintenance, and repairs of residential and commercial units. Strengths include keen problem solving skills, excellent service focus, and ability to work under pressure, especially in project mode. In previous roles by ensuring optimal system performance and reducing Downtime, and enhancing overall indoor comfort levels for clients.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
32
32
years of professional experience
Work History
Store Manager
Liquormart
01.2025 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Business Owner
Unique Security Solutions
01.2001 - 01.2024
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Conducted market research to inform product development decisions and identify potential growth areas.
Heating and cooling
Allied building parts, England
01.2009 - 01.2010
Performed preventive maintenance on HVAC systems and components, including filter changes, thermostat calibrations, lubrication of moving parts, and blower wheel cleaning.
Completed service calls for customers who reported malfunctions or requested maintenance services.
HVAC & Refrigeration Technician
Self Employed
01.1994 - 01.2008
Created and managed the budget, ensuring effective and efficiency in work.
Oversaw market research to identify emerging trends, customer needs, and competitive strategies.
Dealt with a large customer base in India.
Worked experience for more than 15 years.
Coordinated with the suppliers to order replacement parts when necessary.
Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
Education
Grade 10 -
Punjab Board Education School
01.1995
Skills
Equipment Installation
Warranty service
Ventilation and Air conditioning
In-depth Knowledge of refrigeration systems
Customer focused
Friendly and positive
Outstanding communication skills
LANGUAGES
English
Professional Working
Hindi
Full Professional
Training
TRAINING AND INFORMATIONS ABOUT THE WORK IS REQUIRED