PAM BARE
Otisville
Summary
Dedicated professional with extensive experience in front desk operations and customer relations. Excels in coordinating appointments, managing inquiries, and resolving issues, contributing to enhanced customer satisfaction and operational efficiency.
Overview
34
34
years of professional experience
Work History
Front Desk Receptionist
General RV
Birch Run, MI
01.2021 - 04.2026
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Coordinated appointments and reservations, optimizing scheduling efficiency for staff and clients.
- Handled multi-line phone systems, addressing inquiries and directing calls promptly to appropriate departments.
- Proper check in of new units, trades and transfers
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Customer Service Representative/Assistant Office Manager
Art Van Furniture
Burton, MI
10.1992 - 03.2020
- Resolved customer inquiries and concerns efficiently through effective communication.
- Managed high call volume with exceptional attention to detail, resulting in increased customer satisfaction ratings.
- Exemplified the company''s commitment to delivering exceptional service by always going above and beyond to meet customers'' needs and exceed their expectations.
- Responded to customer requests for products, services, and company information.
- Monitored cash drawer in checkout station and maintained adequate cash supply.
- Provided support in processing orders and managing inventory levels accurately.
- Collaborated with team members to enhance customer service processes and workflows.
Education
Associate of Science - Executive Secretary
Baker Junior College
Flint, MI06-1986
High School Diploma -
Davison Senior High
Davison, MI06-1984
Skills
- Customer service
- Attention to detail
- Time management
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Verbal and written communication
- Office organization
- Guest relations
Timeline
Front Desk Receptionist
General RV
01.2021 - 04.2026
Customer Service Representative/Assistant Office Manager
Art Van Furniture
10.1992 - 03.2020
Associate of Science - Executive Secretary
Baker Junior College
High School Diploma -
Davison Senior High