Pam Clinton
Forked River,NJ
Summary
Detail-oriented and knowledgeable Medial Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience dedicated to optimal patient care. Looking to apply my skills in a medical office.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CMA
Raso Cohen Gastroenterology
Toms River, NJ
09.2016 - 08.2025
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Prior Authorizations for Radiology and medications thru Cover my meds and Evicore. Scanned in patient results. Called in presciptions either thru telephone or EMR.
- Have worked on Cerner and E-Clinical EMR.
CMA
Coastal Healthcare
Toms River, NJ
04.2006 - 08.2016
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Increased patient satisfaction through compassionate communication and support during medical procedures.
- Improved patient care by efficiently updating and maintaining electronic health records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted pre-authorization checks for insurance claims, ensuring timely reimbursements and minimizing denials.
- Supported clinic''s vaccination program by administering immunizations, tracking patient records, and providing information on vaccine schedules.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Medical Assistant - Medical Assisting
The Bryman School
East Brunswick,NJ01-1982
High School Diploma -
Central Regional High School
Bayville,NJ06-1981
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA compliance
- Patient confidentiality
- Electronic health records
- Specimens collection and processing
- Clinical documentation
- Vital sign monitoring
- Phlebotomy techniques
- Patient scheduling
- Immunization administration
- Specimen collection
- Document filing
- Medical terminology
- Healthcare ethics
- Appointment scheduling
- Inventory management
- Injection administration
- Medical billing
- Medical coding
- Urinalysis procedures
- Glucose testing
- Vital signs measurement
- Direct patient care
- Compassionate
- Maintaining confidentiality
- Specimen labeling
- Insurance authorizations
- Electronic medical records
- Phlebotomy
- Patient relations
- Procedure assistance
- Simple dressings
- Medical terminology knowledge
- Appointment setting
Certification
Certified Medical Assistant
Timeline
CMA
Raso Cohen Gastroenterology
09.2016 - 08.2025
CMA
Coastal Healthcare
04.2006 - 08.2016
Medical Assistant - Medical Assisting
The Bryman School
High School Diploma -
Central Regional High School