Pamela Anderson
Willis,TX
Summary
Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience of supervising in a large retail environment. Demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
10
10
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
02.2014 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
No Degree - Business Administration
Tulsa Jr College
Tulsa, OKHigh School Diploma -
Oklahoma Department of Education
Muskogee, OKSkills
- Order Management
- Rules and Regulations
- Sales Expertise
- Process and Procedure Development
- Inventory and Supply Management
- Customer Relations
- Staff Development
- Coaching and Mentoring
- Profit and Loss
- Daily Task Assistance
- Safety and Security
- Department Head
Timeline
Department Supervisor
Lowes Home Improvment
02.2014 - Current
No Degree - Business Administration
Tulsa Jr College
High School Diploma -
Oklahoma Department of Education