Pamela Buonaccorso
Cardiovascular Disease Fellowship Rochester General Hospital
Largo,FL
43
Years of experience
Medical education manager with 20+ years providing administrative support for executive-level staff and physicians including coordinating complex schedules and travel assignments.
Work History
PROGRAM MANAGER
5 Years 9 Months- oversaw day-to-day administrative operations for cardiovascular disease fellowship training program.
- Support development and ongoing maintenance of educational quality by ensuring all training satisfies national standards and verifying class compliance with accreditation and regulatory requirements.
- Reliable fellowship operations through budget management, recordkeeping for credentialing and reimbursement, staff scheduling support, recruitment coordination, and needs review with doctors and hospital staff.
- Acted as liaison between fellows and hospital administration during necessary situations
- Recruitment materials were prepared for interview season. National application rank list was submitted to NRMP through coordination with fellowship selection committee and PD. Reporting support strengthened recruitment process as needed.
- Milestone competency evaluations were accurately reviewed, edited, and verified across reporting and processing data. Oversight of evaluations for non-cardiology resident rotators supported organized review and tracking.
- Coordinated stakeholder communication across clinical teams, leadership, and support departments.
- Directed interdisciplinary program initiatives aligning workflows with hospital quality and compliance standards.
- Implemented process improvements to strengthen program efficiency and service delivery.
- Monitored program performance, identifying gaps and recommending corrective actions.
- Managed complex schedules, resources, and priorities supporting operational continuity.
- Prepared reports and documentation for leadership review and decision-making.
EXECUTIVE ASSISTANT - CHIEF CARDIOTHORACIC
7 Years 7 Months- supported chief, cardiothoracic surgery VP, cardiac services VP, and Rochester General Hospital VP.
- coordinated onboarding of new cardiologists, cardiothoracic surgeons, and thoracic surgeons.
- Supported accurate CME credit completion for all cardiology conferences through schedule management and log tracking. Maintained provider CME records for department education events.
- coordinated interviews for cardiology physicians; worked closely with credentialing to facilitate onboarding.
- Maintained and updated schedules for VP and Chief of Cardiology.
- strong interpersonal service skills and problem-solving capabilities, as primary contact responsibilities involve representing cardiology department.
SURGICAL BED COORDINATOR
8 Years 6 Months- Streamlined in-patient surgical bed coordination for urgent and elective surgeries.
- Worked closely with PACU team during daily shifts to ensure alignment between patient needs and hospital capacity.
- Partnered with clinical teams to resolve scheduling conflicts and support timely care delivery.
OFFICE MANAGER - DENTAL
10 Years 9 Months- oversaw dental practice operations, providing direction, guidance, and excellent patient support services.
- Addressed patient questions and concerns, resolving issues per company policies, procedures, healthcare regulations, and dental board standards.
- Established staff scheduling procedures to enable full coverage in support of organizational needs.
- Coordinated procurement of dental supplies to ensure adequate inventory levels., equipment upgrades and operating expenses.
- Organized supply purchases and coordinated equipment upgrades to optimize operational efficiency.
- coordinated execution of daily dental office practices and enhanced process efficiency.
- Selected and onboarded new office employees, provided training, and monitored operations while implementing corrective action when necessary.
Sales Associate
3 Years 10 Months- Assisted customers with product selection, styling guidance, and personalized service to support sales goals.
- Processed purchases, returns, and exchanges accurately using point-of-sale systems.
- Maintained merchandise presentation by folding, tagging, and restocking sales floor displays.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
VARIOUS POSITIONS
16 Years 8 Months- Facilitated policy rollout and ensured consistent adherence to regulatory requirements.
- Mentored team members on procedures, expectations, and continuous improvement practices.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Education
High School Diploma
Skills
GME requirements knowledge
Physician collaboration
Medical rotation coordination
Microsoft Office Suite
Strategic planning
Payroll experience
Program coordination
Budget management
Financial oversight
Detail-oriented
Excellent communication skills
Self-directed
Event planning
Timeline
PROGRAM MANAGER
Cardiovascular Disease Fellowship Rochester General Hospital
06.2018 - 03.2024Read More
EXECUTIVE ASSISTANT - CHIEF CARDIOTHORACIC
Rochester General Hospital
11.2010 - 06.2018Read More
Sales Associate
Macys Department Store
03.2002 - 01.2006Read More
SURGICAL BED COORDINATOR
Rochester General Hospital
07.2001 - 01.2010Read More
OFFICE MANAGER - DENTAL
Rochester General Hospital
01.1997 - 10.2007Read More
VARIOUS POSITIONS
Rochester General Hospital
01.1981 - 09.1997Read More
Eastridge High School
High School Diploma
Read More