Pamela Chancey
Floyd Knobs
Summary
Forward-thinking team leader skilled at operating efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. A collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Also possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Operations Manager
Exodus Family Ministries
09.2023 - Current
- Established positive and effective communication among staff and organization leadership, reducing miscommunications and building a positive and inclusive environment .
- Identified and resolved best practices to start and maintain operations at current employer.
- Developed and implemented strategies to maximize positive client outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations,
- Built and maintained community partnerships to help clients achieve desired goals.
- Collaborated with partners in various ways to for desired outcomes.
Ministry Leader
Various Church Groups
07.1988 - Current
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing projects or events.
- Delivered services to customer locations within specific timeframes.
- Led prayer walks and bible studies at current employer and while volunteering.
Licensed Cosmetologist
New Cut Salon
07.1988 - 05.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Built loyal customer base over a period of 35 years
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Grew sales with great work ethic, innovative hairstyling techniques, and positive attitude.
- Maintained and grew business as a independent contractor.
- Assessed and ordered supplies for business to run efficiently.
Education
Master License - Cosmetology
Jefferson Community And Technical College
Louisville, KY05-1989
Skills
- Organization
- Interpersonal Communication
- Project Management
- Creativity
- Complex problems analysis
- Conflict mediation
- Decision-making
- Goal attainment
- Crisis management
- Emergency response
- Client relationships
Certification
- Beyond Trauma-Informed Training, 2023
- Frontline Training, 2023
- Human Trafficking Training and Immersion, 2021
- Sexual Predator Training Annual, 2016-2023
- Leadership Training, 2016-2022
- Trauma informed care training
- Case management training
Timeline
Operations Manager
Exodus Family Ministries
09.2023 - Current
Ministry Leader
Various Church Groups
07.1988 - Current
Licensed Cosmetologist
New Cut Salon
07.1988 - 05.2023
Master License - Cosmetology
Jefferson Community And Technical College
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