Detail-oriented professional with expertise in insurance authorization, patient scheduling, and electronic health records. Committed to enhancing patient interactions and ensuring compliance with confidentiality regulations.
Overview
21
21
years of professional experience
Work History
Outpatient Administrative Specialist
Upstate Cardiology
Syracuse, NY
07.2023 - Current
Assisted team members with daily administrative tasks and scheduling.
Maintained workqueues with updated information
Updated databases with accurate information for record-keeping purposes.
Communicated regularly with insurance companies to obtain insurance authorizations
Answered messages and phone calls from patients and providers in regards to scheduling testing
Faxed and organized referrals to other offices and specialties
Check in and check out patients and schedule follow ups
Outpatient Administrative Specialist
University Internists
Syracuse, NY
07.2022 - 07.2023
Assisted team members with daily administrative tasks and scheduling.
Maintained workqueues with updated information'
Updated databases with accurate information for record-keeping purposes.
Communicated regularly with insurance companies to obtain insurance authorization
Answered messages and phone calls from patients and providers in regards to scheduling testing
Faxed and organized referrals to other offices and specialties
Clerical Specialist
University Internists
Syracuse, NY
10.2021 - 07.2022
Managed patient scheduling and appointment confirmations for various healthcare providers.
Processed medical records and maintained confidentiality in compliance with regulations.
Assisted in billing procedures and verified insurance information for accuracy.
Coordinated communication between patients and medical staff to ensure smooth operations.
Utilized electronic health record systems to update patient information efficiently.
Administrative office associate
Lowe's Home Improvement
Cicero, New York
09.2004 - 10.2021
Managed cash drawers and cash pickups
Completed monetary deposits
Operating high-speed currency counting equipment
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents
Operate office equipment, such as fax machines, copiers, or phone systems