Pamela Dacasin
Teodora Datu Dental
Daly City,CA
Summary
Dedicated front desk receptionist with strong customer service, attention to detail, and time management skills. Proven ability to enhance client satisfaction and streamline office operations.
Work History
Front Desk Receptionist
14 Years 11 Months- Assisted visitors at front desk creating a friendly environment.
- Operated multi-line phone system directing calls to correct departments.
- Arranged appointments and managed calendar for office staff to streamline operations.
- Handled incoming and outgoing mail distributing to relevant staff promptly.
- Organized reception area improving professionalism and client accessibility.
- Welcomed guests at front desk while managing check-in efficiently.
- Kept front office area tidy and professional for visitors and employees.
- Coordinated and confirmed appointments and meetings effectively.
- Created positive first impressions by warmly greeting visitors at front desk.
- Managed high-volume calls directing inquiries for quick resolutions.
- Collected deposits and payments for room reservations.
- Boosted customer satisfaction through efficient front desk service.
- Scheduled appointments using reservation software preventing conflicts.
- Assisted with administrative tasks like filing and data entry improving office workflow.
- Protected sensitive customer data following privacy guidelines.
- Cultivated strong relationships with team members promoting a positive work atmosphere.
- Updated records through data entry and filing for easy access.
Education
Dental Assisting
Skills
Customer service
Attention to detail
Time management
Listening skills
Cash handling
Telephone etiquette
Data entry
Scheduling
Appointment scheduling
Verbal and written communication
File organization
Front office management
Team collaboration
Problem-solving skills
Timeline
Front Desk Receptionist
Teodora Datu Dental
09.2011 - 2020Read More
Everest College
Dental Assisting
Read More