Pamela Danial
Northridge,CA
Summary
Consistently recognized for providing excellent customer service and teamwork across retail, food service, and classroom settings. Successfully balanced work and school while earning CNA, BLS, and Phlebotomy certifications. Praised by supervisors for reliability, adaptability, and strong communication skills in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
The Home Depot
01.2025 - 09.2025
- Assisted customers with product inquiries and locating merchandise.
- Handled transactions, returns, and exchanges while ensuring excellent customer satisfaction.
- Maintained a clean, organized sales floor and assisted with stocking inventory.
- Resolved customer concerns efficiently and professionally.
Barista Shift Supervisor
The Ice Bar
01.2024 - 01.2025
- Prepared and served drinks
- Delivered food and drinks to guests quickly and accurately.
- Provided excellent customer service in a fast-paced, high-volume environment.
- Maintained cleanliness of service areas and assisted in restocking supplies.
- Handled cash and POS transactions with accuracy.
Assistant Teacher
Starter Set Preschool
05.2024 - 10.2024
- Supported classroom activities for children, helping them develop reading, writing, and math skills.
- Assisted with lesson preparation and one-on-one tutoring for students needing extra help.
- Encouraged positive behavior, teamwork, and learning in a supportive environment.
- Communicated with teachers and staff to ensure a safe and productive classroom setting.
Education
High School Diploma -
Granda Hills Charter
Granada HillsNursing
Pierce College
Woodland Hills, CASkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
Certification
CNA
Phlebotomy
BLS
Timeline
Customer Service Associate
The Home Depot
01.2025 - 09.2025
Assistant Teacher
Starter Set Preschool
05.2024 - 10.2024
Barista Shift Supervisor
The Ice Bar
01.2024 - 01.2025
High School Diploma -
Granda Hills Charter
Nursing
Pierce College
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