Hardworking and empathetic young professional with a strong focus on customer satisfaction. Proven ability to build rapport, deliver exceptional service and maintain a high level of professionalism in fast-paced and challenging environments.
Overview
3
3
years of professional experience
Work History
Bartender
Bensi Ristorante
Whitehouse Station, NJ
07.2024 - 11.2024
Efficiently managed high-volume bar service while maintaining a positive and engaging customer service.
Achieved daily revenue growth by promoting premium cocktails, spirits, and specials.
Maintained an organized and fully stocked bar, reduced waste, and optimized inventory control to streamline operations and minimize costs.
Waitress
Bensi Ristorante
Whitehouse Station, NJ
08.2021 - 11.2024
Achieved swift resolution of conflicts leading to satisfaction.
Facilitated skill enhancement and education for fresh recruits.
Developed strong relationships fostering customer loyalty.
Handled service for 50-100 clients per shift during lunch and dinner periods in an upscale atmosphere.
Developed expertise in diverse menu offerings to deliver personalized suggestions.
Health and Wellness Advisor (Social Work)
MetroPlus
New York, NY
01.2023 - 02.2024
Managed 30-40 precise case records at a time.
Provided referrals to appropriate health care providers or other community resources.
Provided crisis intervention support for clients in emergency situations.
Collaborated with medical professionals to coordinate treatment plans for clients.
Maintained accurate case records and documentation according to agency guidelines.