Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Femrite

Beloit,WI

Summary

Productive Operations Supervisor practiced in business and employee management. Bringing 20 years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

22
22
years of professional experience

Work History

Operations Supervisor

NFI Industeries
Janesville, WI
06.2011 - 05.2024
  • Trained, mentored and motivated employees to maximize team productivity.
  • Built and developed employee talent to drive engagement, resulting in advancement within company.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Directed employees on how to use equipment properly and safely.
  • Maintained accurate records of employee attendance and performance reviews.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Developed strong relationships with customers through excellent customer service practices.
  • Monitored staff performance and provided feedback for improvement.
  • Ensured compliance with all safety regulations in the workplace.
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Trained new employees on proper job functions and company policies and procedures.

Shipping and Receiving Supervisor

Lefthander Chassis
Rcockton, IL
03.2002 - 11.2011
  • Directed and managed shipping team of 15 staff members, delivering continuous training to improve employees' skills.
  • Oversaw shipping activities for 15-person warehouse, successfully processing over 75 orders daily.
  • Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
  • Resolved customer complaints related to shipment discrepancies or delays in a timely manner.
  • Provided training to new employees on proper operation of packing equipment and safety protocols.
  • Ensured safety protocols were followed when loading and unloading trucks or containers.
  • Maintained records of all outgoing shipments, ensuring that they were accurate and complete.
  • Oversaw daily operations within the shipping department including assigning tasks, setting deadlines, resolving conflicts.
  • Monitored staff performance to ensure compliance with company policies and procedures regarding packaging, labeling, and shipping deadlines.
  • Conducted regular audits of inventory levels stored in warehouses to ensure accuracy.
  • Negotiated freight rates with carriers while monitoring cost effectiveness of services provided.
  • Performed regular inspections of warehouse areas to identify potential hazards or issues requiring corrective action.
  • Coordinated with carriers to schedule pick-up and delivery times for shipments.
  • Investigated lost packages or delayed deliveries with carriers or customers.
  • Supervised shipping personnel to ensure efficient and accurate completion of tasks.
  • Established transportation cost standards and economical shipping practices.
  • Ensured that all customer orders were processed correctly and shipped on time.
  • Maintained detailed records of shipments including weight, cost, method of shipment.
  • Trained new staff members in proper packing techniques for fragile items.

Education

High School Diploma -

Dakota High School
Dakota, IL
05-1982

Skills

  • Performance monitoring
  • Customer Relations
  • Quality Assurance
  • Staff Supervision
  • Operations Management
  • Logistics Coordination
  • Safety oversight
  • Production
  • Warehouse Operations
  • Cycle counting

Timeline

Operations Supervisor

NFI Industeries
06.2011 - 05.2024

Shipping and Receiving Supervisor

Lefthander Chassis
03.2002 - 11.2011

High School Diploma -

Dakota High School
Pamela Femrite