Pamela Glass
Avon Park,FL
Summary
Results-driven billing specialist with strong expertise in medical billing, collections, and denial resolution. Experienced in posting payments, correcting claim errors, and managing patient payment plans. Committed to accurate reimbursement and efficient account reconciliation.
Overview
17
17
years of professional experience
Work History
Billing Manager
Central Florida Imaging Center, Inc
Sebring, FL
08.2009 - Current
- Posted payments, adjustments, and refunds across medical billing systems with consistent accuracy.
- Resolved claim denials by analyzing EOBs, correcting errors, and resubmitting documentation as necessary.
- Reconciled accounts receivable, identifying outstanding balances and supporting collection follow-up.
- Oversaw insurance verification, authorization workflows, and payer follow-up for complex imaging services.
- Assigned accurate ICD-10-CM, CPT, and HCPCS codes for imaging procedures
Billing Specialist
Prixit Sharma, MD
Avon Park, FL
08.2024 - 08.2026
- Processed patient billing, insurance claims, and payment postings with consistent accuracy.
- Reviewed accounts for discrepancies and resolved billing issues promptly.
- Verified insurance eligibility and coordinated benefit details for clean claim submission.
- Coordinated patient payment plans, balancing compassion with firmness to ensure timely payments while preserving positive patient relationships.
- Reduced outstanding account balances by implementing effective collection strategies.
Education
Bachelor of Science - Public Administration
Barry University
Miami, FLSkills
- Medical billing expertise
- Denial management and claim appeals
- ICD-10 CPT4 & HCPCS Coding
- Collections experience
- Team management
- Organizational skills
- Problem-solving abilities
- Multitasking
- Excellent communication
Timeline
Billing Specialist
Prixit Sharma, MD
08.2024 - 08.2026
Billing Manager
Central Florida Imaging Center, Inc
08.2009 - Current
Bachelor of Science - Public Administration
Barry University