Pamela Grizzle
Cleveland,GA
Summary
Detail-oriented and knowledgeable Medical Office Coordinator skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
19
19
years of professional experience
Work History
Office Coordinator
Benchmark Physical Therapy
09.2004 - Current
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
- Updated and maintained schedules for patients as well as managed client correspondence.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Verified benefits and worked with insurance companies to obtain payments.
- Scheduled, rescheduled, and cancelled appointments for PT/OT patients.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Verified insurance benefits and managed authorizations as required.
- Provided clerical support, addressing routine, and special requirements.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Education
High School Diploma -
North Hall High School
Gainesville, GA06.1983
Skills
- Medical Knowledge and Terminology
- Communications
- Patient Information Collection
- Demographics Information
- Benefits Verifications
- Knowledge of HIPAA Regulations
- Payment Processing
- Appointment Setting
- Customer Service
- Medical Records Management
Timeline
Office Coordinator
Benchmark Physical Therapy
09.2004 - Current
High School Diploma -
North Hall High School
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