Pamela Hernandez Munoz
San Bernardino,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Office Lead
EPIC
San Bernardino, CA
08.2024 - Current
- • Lead daily office and Control Center operations supporting store order fulfillment, receiving, vendor coordination, and warehouse transfers.
- • Coordinated end-to-end processing of store orders, including allocation, launching, tracking, and closeout, ensuring accuracy and efficiency in order fulfillment.
- • Managed multiple time-sensitive orders, vendor appointments, and receiving activities, maintaining accuracy and attention to detail in all administrative tasks.
- • Communicate with vendors, stores, warehouses, and internal departments to coordinate shipments, resolve issues, and maintain efficient daily operations.
- • Oversee receiving window operations, including checking in vendors, assigning receiving doors, and processing paperwork required for incoming shipments.
- • Process and verify documentation required for stores to receive incoming orders and merchandise.
- • Coordinate warehouse-to-warehouse transfers, ensuring accurate processing, documentation, and communication between facilities.
- • Provided operational support and guidance to team members, ensuring adherence to procedures and maintaining smooth workflow.
Education
Arroyo Valley High School
San Bernardino, CASkills
- Order processing
- Vendor coordination
- Warehouse management
- Documentation verification
- Data entry
- Problem-solving
- Attention to detail
- Multitasking
- Team management
- Teamwork and collaboration
- Conflict resolution
- FLUENT IN English and Spanish
Timeline
Office Lead
EPIC
08.2024 - Current
Arroyo Valley High School