Pamela Jones
Chase City,VA
Summary
At Moore's Chevrolet, Inc., I excelled as an Office Manager, streamlining operations and enhancing team productivity by establishing key performance goals. My expertise in inventory control and customer service, is coupled with a talent for fostering positive employee relations.
Overview
30
30
years of professional experience
Work History
Office Manager
Moore's Chevrolet, Inc.
04.1995 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
High School Diploma -
Bluestone High School
Skipwith, VA06-1985
Skills
- Billing
- Bookkeeping
- Staff hiring
- Vendor engagement
- Clerical support
- Payroll processing
- Senior leadership support
- Compliance monitoring
- Employee training
- Financial reporting
- Human resources
- Staff management
- Organizational skills
- Report preparation
- Banking operations
- Credit and collections
- Mail handling
- Inventory control
- Office management
- Customer service
- Account reconciliation
- Clear oral/written communication
- Staff training
Timeline
Office Manager
Moore's Chevrolet, Inc.
04.1995 - Current
High School Diploma -
Bluestone High School
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