Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pamela Lozano

Bronx,NY

Summary

A dedicated employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Overview

3
3
years of professional experience

Work History

Cashier/Customer Service Cashier

Bravo Supermarket
The Bronx, NY
01.2022 - Current
  • Conducted price checks for special orders or discounts as requested by customers.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Resolved customer complaints professionally in accordance with company policy.
  • Followed company security procedures for handling large sums of money.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

Bachelor of Science - Nursing

Lehman College of The City University of New York
The Bronx, NY
06-2027

High School Diploma -

Academy For Language And Technology
Bronx, NY
06-2023

Skills

  • Cash Register Operation
  • Customer Service
  • Customer Assistance
  • POS Systems
  • ID Verification
  • Payment Processing
  • Money Handling
  • Time management skills
  • Cash Management
  • Staff Training
  • Written and verbal communication

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Cashier/Customer Service Cashier

Bravo Supermarket
01.2022 - Current

Bachelor of Science - Nursing

Lehman College of The City University of New York

High School Diploma -

Academy For Language And Technology

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Pamela Lozano