Pamela Lyons
Charleston,South Carolina
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
22
22
years of professional experience
Work History
HRIS Business Analyst
AstenJohnson
01.2022 - Current
- Promoted data governance and stewardship through collaboration with human resources subject matter experts.
- Developed specific workforce target metrics to align employee base with specific business needs.
- Applied data analysis to tasks, identifying business challenges and designing potential operational enhancements.
- Served as domain expert for human capital analytics and related activities.
- Supported human resources department in areas such as people metrics, reporting, finance and analytics.
- Advocated for staff members, helping to identify and resolve conflicts.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Business Support Analyst
AstenJohnson
06.2002 - 01.2022
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with stakeholders to define project objectives and criteria.
- Generated business intelligence reports to inform strategic decision-making.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Education
Master of Science - Information Systems
University of Phoenix
Tempe, AZSkills
- Audit Support
- Data Validation
- User Support
- SQL knowledge
- Data Analysis
- Business process improvement
- Report Generation
- Training delivery
- User Acceptance Testing
- Software Implementation
- Workflow Optimization
- Data Security
Timeline
HRIS Business Analyst
AstenJohnson
01.2022 - Current
Business Support Analyst
AstenJohnson
06.2002 - 01.2022
Master of Science - Information Systems
University of Phoenix
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