Summary
Work History
Education
Skills
Timeline
Generic

Pamela McQuilling

Louisville ,Kentucky

Summary

Dynamic Pharmacy Technician with Chewy Pharmacy, adept at optimizing workflows and enhancing customer satisfaction. Leveraged problem-solving skills to resolve account issues and ensure timely medication delivery. Maintained strict confidentiality in compliance with HIPAA while collaborating with pharmacists and clinics to streamline processes and improve service efficiency.

Work History

Pharmacy Technician

Chewy Pharmacy
  • Provided solutions to customer account-related questions.
  • Contacted customers to notify them of potential issues affecting pet’s medication delivery. Assist customers in placing new orders to correct these potential issues.
  • Enhanced pharmacy workflow by assisting pharmacists through reaching out to clinics for approvals for medications ordered by our customers.
  • Calculated dosage, and preparing prescription labels with absolute accuracy.

Education

Business Administration And Management

Indiana Wesleyan University
Marion, IN

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions

Timeline

Pharmacy Technician

Chewy Pharmacy

Business Administration And Management

Indiana Wesleyan University
Pamela McQuilling