Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Mondello

Mamaroneck

Summary

High school senior looking to provide for her family and afford college at a part time position. Dynamic and dedicated professional, excelling in customer service and relationship building. Skilled in multitasking and cash handling, consistently fostering customer satisfaction and loyalty through exceptional interactions and efficient service. Committed to maintaining cleanliness and hygiene in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Manursing Island Club
03.2024 - 08.2025
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Barista/Cashier

Root2Rise
11.2024 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Education

Still in High School (senior) -

Mamaroneck High School
Mamaroneck
06-2026

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cash handling
  • Cleanliness and hygiene
  • Scheduling
  • Relationship building
  • POS systems use
  • Customer satisfaction
  • Guest services
  • Refund handling

Timeline

Barista/Cashier

Root2Rise
11.2024 - 04.2025

Restaurant Hostess

Manursing Island Club
03.2024 - 08.2025

Still in High School (senior) -

Mamaroneck High School

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