Pamela Norwood
San Jacinto,CA
Overview
23
23
years of professional experience
Work History
Delivery Driver
Auto Aid Hanson
Lake Elsinore, CA
09.2022 - 09.2023
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Navigated routes with relevant map programs and GPS systems.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Utilized street maps to plan and determine most efficient routes.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Contacted customers prior to delivery to coordinate delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
Professional School Bus Driver
First Student Transportation Inc.
San Bernardino, CA
06.2016 - 09.2018
- Maintained orderly conduct and discipline among students while on board.
- Reported accidents and completed required reports.
- Transported only authorized students and discharged at approved stops.
- Performed pre-trip vehicle inspections to ensure safety of passengers.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Attended mandatory safety meetings and training sessions as required by law.
- Assisted passengers in evacuation of bus in case of emergency.
- Cleaned interior of bus between runs to maintain neatness and sanitary conditions for students' comfort and safety.
- Operated bus safety lighting to increase safety during bus stop boarding and departing.
- Safely and patiently escorted small children across roads.
- Reported bus malfunctions or repairs needed.
- Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
- Provided assistance to special needs children as needed.
- Prepared reports that stated total number of students, hours worked or mileage.
School Bus Driver
Temecula Unified School District
Temecula, CA
06.2000 - 01.2016
- Maintained order and discipline on bus to prevent accidents or injuries.
- Assisted with loading and unloading of passengers as needed.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Inspected student's passes prior to boarding the bus.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Reported bus malfunctions or repairs needed.
- Reported inappropriate and disruptive student behaviors to school administration.
- Communicated effectively with parents regarding student transportation issues.
- Assisted passengers in evacuation of bus in case of emergency.
- Operated bus safety lighting to increase safety during bus stop boarding and departing.
- Performed pre-trip inspections of the bus according to established procedures.
- Reported student behavior incidents promptly to the appropriate personnel.
- Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
- Ensured safety of students by following all traffic laws and regulations.
Education
Some College (No Degree) - Psychic Technician
San Bernardino Valley College
San Bernardino, CASome College (No Degree) - General Education
MT.San Jacinto
San Jacinto, CASkills
- Payment Collection
- Goods Transport
- Product Promotion
- Mileage Tracking
- Order Verification
- Vehicle Maintenance
- GPS Navigation
- Dispatch Communication
- Exceptional Written and Verbal Communication Skills
- Complex Problem-Solving
- Safe Driving
- Documentation and Reporting
- Vehicle Inspection
- Vehicle Cleaning and Maintenance
- Route Management
- Customer Service
- Positive Attitude
- Safe Driver Training
- Pre-Trip and Post-Trip Inspections
Timeline
Delivery Driver
Auto Aid Hanson
09.2022 - 09.2023
Professional School Bus Driver
First Student Transportation Inc.
06.2016 - 09.2018
School Bus Driver
Temecula Unified School District
06.2000 - 01.2016
Some College (No Degree) - Psychic Technician
San Bernardino Valley College
Some College (No Degree) - General Education
MT.San Jacinto
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