Pamela Parker
Oshkosh,WI
Summary
Dedicated Certified Medical Assistant with over 18 years of experience in clinical environments. Skilled in cross-disciplinary collaboration to enhance patient care and support diverse needs. Committed to quality and safety, with a strong work ethic and adaptability. Proven capability to work independently while quickly acquiring new skills.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Certified Medical Assistant
Women's Care of Wisconsin
Neenah, Wisconsin
07.2025 - Current
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Administered vaccinations and performed basic first aid according to established protocols.
- Assisted physicians and nurses with patient exams by taking vital signs, preparing exam rooms, and updating medical records to ensure efficient workflow.
- Maintained accurate electronic health records for patient information and treatment plans.
- Educated patients on medication instructions and healthy lifestyle choices to promote better health outcomes.
- Provided compassionate support to patients during visits, addressing concerns to enhance patient experience and comfort.
- Conducted routine lab tests and prepared samples for analysis in the laboratory.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Ensured patient privacy by safeguarding sensitive medical records. and maintained patient confidence by completing and safeguarding medical records.
- Operated autoclaves to sterilize equipment and materials efficiently.
Certified Medical Assistant
UW Oshkosh/Student Health
Oshkosh, Wisconsin
03.2016 - 07.2025
- Assisted healthcare providers with patient examinations and medical procedures.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Administered vaccinations and provided basic first aid following established protocols.
- Conducted routine lab tests and prepared samples for analysis in the laboratory.
- Conducted diagnostic tests such as EKGs or vision screenings in accordance with established protocols.
- Maintained accurate electronic health records for patient information and treatment plans.
- Educated patients on medication instructions and healthy lifestyle choices.
- Educated patients on medications and procedures to promote adherence to physician's instructions.
- Collaborated with staff to streamline clinic operations and enhance patient care flow.
- Scheduled and managed patient appointments to optimize clinic efficiency in a high-volume environment.
- Provided compassionate support to patients during visits, addressing their concerns.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Coordinated nursing staff schedules and managed time card submissions.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Operated autoclaves to sterilize equipment and materials efficiently.
Certified Medical Assistant
OBGYN Affinity
09.2011 - 03.2016
- Assisted healthcare providers with patient examinations and medical procedures.
- Administered injections, immunizations, and medications, ensuring adherence to physician instructions and patient safety.
- Administered vaccinations and performed basic first aid according to protocols.
- Ensured accuracy of electronic health records for patient information and treatment plans, facilitating seamless care coordination.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Conducted routine lab tests and prepared samples for analysis in the laboratory.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Streamlined office operations by triaging patients based on severity of medical complaint, optimizing patient flow.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Certified Medical Assistant
Fox Valley Plastic Surgery
12.2009 - 08.2011
- Administered medications and provided injections under physician supervision.
- Administered injections, medications, and treatments under physician supervision.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Roomed patients, assisted with procedures, and set up sterile trays to ensure efficient workflow.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Maintained clean and stocked examination rooms to ensure readiness for incoming patients.
- Maintained accurate medical records using electronic health record systems.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Completed disability paperwork for patients to facilitate timely processing of claims.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Contacted pharmacies to submit and refill patients' prescriptions.
Certified Medical Assistant OBGYN Dept.
Aurora, Oshkosh
02.2008 - 01.2010
- Administered injections, immunizations, medications, and wound dressings per physician instructions, enhancing patient recovery.
- Delivered patient care under physician oversight, prioritizing safety and comfort to promote positive patient experiences.
- Assisted physicians and nurses with patient exams by taking vital signs, preparing exam rooms, and updating medical records, facilitating efficient patient flow.
- Conducted vital sign checks and documented findings accurately.
- Managed patient records using electronic health record systems effectively.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Collected urine samples from patients for drug screens or pregnancy tests.
Education
Medical Assistant Technical Diploma -
Fox Valley Technical College
Oshkosh, WI01.2008
Skills
- Appointment scheduling
- Infection control
- Patient confidentiality
- Team collaboration
- Communication skills
- Compassionate care
- Healthcare procedures
- Basic life support
- Sample collection procedures
- Medical terminology
- Inventory and supply management
- Schedule coordination
- HIPAA compliance
- Attention to detail
- Sterilization techniques
- Specimens collection and processing
- Vital signs monitoring
- Client interactions
- Written communication
- Familiarity with medications
- Electronic health records
- EKG set up and monitoring
- Ear irrigation
- Injection administration
- Laboratory procedures
- Medication administration
- Venipuncture and phlebotomy
Volunteer Experience
Vice President, Medical Assistant Club, Fox Valley Technical College
Certification
Certified Medical Assistant
Timeline
Certified Medical Assistant
Women's Care of Wisconsin
07.2025 - Current
Certified Medical Assistant
UW Oshkosh/Student Health
03.2016 - 07.2025
Certified Medical Assistant
OBGYN Affinity
09.2011 - 03.2016
Certified Medical Assistant
Fox Valley Plastic Surgery
12.2009 - 08.2011
Certified Medical Assistant OBGYN Dept.
Aurora, Oshkosh
02.2008 - 01.2010
Medical Assistant Technical Diploma -
Fox Valley Technical College