Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Rigggs

Canal Winchester

Summary

Dynamic Executive Administrative Assistant with a proven track record at Abbott Nutrition, excelling in logistics coordination and maintaining confidentiality. Adept at enhancing workflow efficiency through effective communication and meticulous meeting planning. Recognized for supporting executive leadership with comprehensive travel arrangements and impactful documentation, fostering a collaborative and productive work environment.

Overview

18
18
years of professional experience

Work History

Executive Administrative Assistant

Abbott Nutrition
03.2022 - Current
  • Managed scheduling and calendar coordination for executive leadership.
  • Assisted in preparation of meeting materials and presentations.
  • Conducted research to support decision-making processes for projects.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Organized travel arrangements and itineraries for executives and staff members.
  • Prepared expense reports and managed office supply inventory effectively.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.

Receptionist

Central Ohio Plastic Surgery
05.2021 - 03.2022
  • Managed patient scheduling and appointment confirmations to optimize clinic workflow.
  • Maintained front desk operations to ensure a welcoming environment for patients and visitors.
  • Coordinated communication between medical staff and patients, enhancing service delivery efficiency.
  • Processed patient intake forms accurately, ensuring compliance with privacy regulations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Senior Business Analyst

Nationwide Financial Services
05.2007 - 03.2021
  • Led cross-functional teams to identify and implement process improvements across multiple business units.
  • Analyzed complex data sets to inform strategic decision-making and enhance operational efficiency.
  • Mentored junior analysts, fostering a collaborative environment and enhancing team skill sets through training sessions.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.

Education

High School Diploma -

Canal Winchester High School
Canal Winchester, OH

No Degree - Business

The Ohio State University
Columbus, OH

Skills

  • Expense reporting
  • Customer service
  • Office management
  • Information confidentiality
  • Logistics coordination
  • Meeting planning
  • File management
  • Calendar management
  • Travel coordination
  • Event coordination
  • Documentation and reporting
  • Maintaining schedules
  • Travel planning
  • Scheduling
  • Document preparation
  • Spreadsheet tracking
  • Meeting support
  • Quality control
  • Confidentiality
  • Administrative support
  • Executive support
  • Interpersonal communication

Timeline

Executive Administrative Assistant

Abbott Nutrition
03.2022 - Current

Receptionist

Central Ohio Plastic Surgery
05.2021 - 03.2022

Senior Business Analyst

Nationwide Financial Services
05.2007 - 03.2021

High School Diploma -

Canal Winchester High School

No Degree - Business

The Ohio State University

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