Open To Work
Pamela Roach
Taco Bell Inc.
Paradise,CA
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell Inc., excelling in customer service and cash handling. Demonstrated exceptional empathy and professionalism, resolving customer complaints effectively and enhancing satisfaction. Proven reliability and strong work ethic contributed to increased customer loyalty and repeat business in a fast-paced environment.
Work History
Cashier
- Processed customer orders accurately using POS system and handled cash, credit, and mobile payments.
- Greeted guests promptly and delivered friendly service during dine-in, takeout, and drive-thru transactions.
- Balanced cash drawer and followed register procedures to maintain accurate shift accountability.
- Supported order accuracy by confirming menu selections and relaying special requests to kitchen staff.
- Maintained courteous service under pressure while supporting positive customer experiences.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Customer service excellence
Money handling
Reliability and punctuality
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Cash management
Cash register systems
Timeline
Cashier
Taco Bell Inc.
2010 - 2020Read More
Adrian Wilcox High
High School Diploma
Read More