Pamela Thrasher
Decatur,AL
Summary
Dynamic professional with a proven track record at The Heart Center, excelling in medical transcription and customer service. Demonstrated attention to detail and strong time management skills, enhancing report accuracy and turnaround times. Committed to maintaining confidentiality and fostering team collaboration to support operational efficiency.
Overview
11
11
years of professional experience
Work History
Cashier
Publix Super Market at Point Mallard Parkway Decatur AL
Decatur AL
08.2016 - Current
- Process customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assist customers with product inquiries, providing exceptional service to enhance shopping experience.
- Maintain cleanliness and organization of checkout area, promoting a safe environment for customers and staff.
- Collaborate with team members to manage high-volume periods, ensuring smooth operations during peak hours.
- Train new hires on register operation and customer service protocols, fostering a supportive onboarding experience.
Medical Transcriptionist
The Heart Center
Huntsville AL
07.2015 - 03.2023
- Transcribed medical reports with high accuracy using advanced transcription software.
- Reviewed and edited documents for clarity and adherence to medical terminology standards.
- Ensured timely delivery of transcriptions to support patient care workflows.
- Collaborated with healthcare professionals to clarify terminology and improve report quality.
- Maintained confidentiality and compliance with HIPAA regulations in all documentation processes.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
Education
High School Diploma -
Hanceville High School
Hanceville, AL05.1975
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Cash register operation
- Professionalism and courtesy
- Payment processing
- POS systems
- ID verification
- Attention to detail
Accomplishments
Received role model status upon yearly evaluations as a cashier four plus years.
Timeline
Cashier
Publix Super Market at Point Mallard Parkway Decatur AL
08.2016 - Current
Medical Transcriptionist
The Heart Center
07.2015 - 03.2023
High School Diploma -
Hanceville High School