Pamela Valdez
El Paso,Tx
Summary
Dynamic professional with a proven track record in customer service demonstrated at Insurance 1 Agency. Excelled in building client relationships and adept at multitasking, ensuring high levels of client satisfaction. Skilled in adaptability and networking, consistently achieving client trust and exceeding service expectations. Hardworking and perfect work timing is proven by having school and work done; portfolio skills management comes from school applications due to my major (architecture).
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Insurance 1 Agency
04.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements, or riders available upon request.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Senior Care Provider
All Generations Health Care
06.2021 - 03.2022
- Provided emotional support to seniors during difficult times, fostering a sense of trust and security within the caregiver-client relationship.
- Ensured proper nutrition for clients by preparing balanced meals according to dietary restrictions or preferences.
- Assisted with daily living activities, running errands, and household chores.
Education
Bachelor of Science - Architecture
Texas Tech University
Lubbock, TX06-2025
Associate of Science - Architecture
El Paso Community College
El Paso, TX06-2023
High School Diploma -
Jefferson High School
4700 Alameda Ave06-2019
Skills
- Customer Service
- Multitasking Abilities
- Adaptability
- Networking skills
- Presentation Skills
- Portfolio Management
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
- Adobe Certified Expert (ACE) - Adobe.
- Illustrator CC Certification - Adobe.
- Photoshop CC Certification - Adobe.
- InDesign CC Certification - Adobe.
- Rhino 7
- AutoCad
Timeline
Insurance Agent
Insurance 1 Agency
04.2022 - Current
Senior Care Provider
All Generations Health Care
06.2021 - 03.2022
Bachelor of Science - Architecture
Texas Tech University
Associate of Science - Architecture
El Paso Community College
High School Diploma -
Jefferson High School
Similar Profiles
Charleigh ColeCharleigh Cole
Certified Insurance Service Representative at JT Neal Insurance Agency (Merged with INSURICA 1/1/18)Certified Insurance Service Representative at JT Neal Insurance Agency (Merged with INSURICA 1/1/18)
Asia WilliamsAsia Williams
Caregiver Attendant at 1+1 Care AgencyCaregiver Attendant at 1+1 Care Agency
Anne Marie HuffAnne Marie Huff
Client Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance AgencyClient Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance Agency
Mariana Carbajal SiegfriedMariana Carbajal Siegfried
Lead Customer Service Representative at VerizonLead Customer Service Representative at Verizon
Jaime MotaJaime Mota
Aftermarket Sales Representative at Rush Truck CentersAftermarket Sales Representative at Rush Truck Centers