Pamila Reed
McIntosh,AL
Summary
Skilled insurance professional with strong background in handling complex claims and assessing property damage. Adept at navigating challenging scenarios and providing thorough evaluations to support effective resolution. Highly focused on team collaboration, adaptable to changing needs, and driven to achieve results. Proficient in risk assessment, negotiation, and customer communication, ensuring reliability and precision in every task.
Overview
6
6
years of professional experience
Work History
Independant Catastrophe Adjuster
CNC
03.2020 - 06.2024
- Investigated and completed over 2,500 insurance claims
- Recognized for efficient and timely claim processing speed
- Analyzed accident and disaster scenarios using best practices
- Communicated with policy holders regarding next steps and findings
- Worked in field, visiting various locations of accidents and catastrophes
- Helped reduce company liability into field travel by 21%
- Increased claims processing efficiency by 40% since joining the organization
- Oversaw all catastrophe auto accident cases in jurisdiction
- Investigate claims thoroughly and refer claims to Special Investigative Unit or Subrogation department as warranted
Independant Catastrophe Adjuster
E.A. Renfroe
02.2018 - 01.2020
- Investigated, analyzed, and determined liability concerning property loss or damages; in order to approve or deny claims
- Completed extensive coverage and contractual review of general liability cases
- Regularly negotiate and settle claims
- Resolved customer claim disputes with 90% success rate
- Developed new procedural guidelines for staff members, improving efficiencies by 80%
- Evaluate and reserve exposures in compliance with reserve to policy
Education
Mcintosh High School
Mcintosh,Al05.2017
Skills
- Typing-30WPM
- MS Office Suite
- Office Administration
- Xactimate
- Client Relations
- Customer Service
- Attention to Detail
- Team Leadership/Motivation
- Data Analysis
- Communication (Written & Verbal)
- Data Entry/Documentation
- Prioritizing Tasks
- MS Words/Docs/Spreadsheets
- Claims Investigation
- Property Inspection
- Claims Processing
- Insurance policy coverage knowledge
- Policy investigations
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking Abilities
Stateslicensed
- Florida - Home State
- Texas
- Louisiana
Timeline
Independant Catastrophe Adjuster
CNC
03.2020 - 06.2024
Independant Catastrophe Adjuster
E.A. Renfroe
02.2018 - 01.2020
Mcintosh High School
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