Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pandeeswari Muthuramalingam

Celina,TX

Summary

Versatile professional with a strong background in education and case management. Expertise in adapting lessons to diverse student needs and ensuring compliance in social service programs. Committed to enhancing client outcomes through effective relationship building and support.

Overview

3
3
years of professional experience

Work History

Substitute Teacher

ESS
Celina, TX
03.2026 - Current
  • Deliver pre-prepared lesson plans for all grades ensuring continuity of instruction.
  • Manage classrooms ,students, maintaining a positive, safe, and productive learning environment.
  • Adapt lessons to meet varying student needs, including those requiring additional support or enrichment.
  • Implement school policies, maintain discipline, and foster student engagement.
  • Communicate effectively with staff, students regarding classroom progress and concerns.
  • Provide constructive feedback and support to help students achieve learning objectives.

CASE MANAGEMENT ASSOCIATE

Deloitte
Irving, TX
09.2023 - 06.2024

CLIENT – STATE OF NEW MEXICO

Worked for Human Service department of STATE OF NEW MEXICO determining the eligibility, system management (ASPEN) and integration, compliance and quality assurance, case management and made sure the eligible individuals receive the necessary social services benefits while adhering to established guidelines and regulations, support both the efficiency of government programs and the well being of communities in need.

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Key Responsibilities:

Evaluate applications and determine eligibility for various social service programs such as Medicaid, Medicare, SNAP (Supplemental Nutrition Assistance Program), TANF (Temporary Assistance for Needy Families), etc

Ø Developed individual case plans based on client’s needs and eligibility using Salesforce & ASPEN.

Ø Managed the progress of each case ensuring that clients received the services they need in a timely manner.

Ø Verified and updated the required documents from clients such as proof of income, identification, residency and medical records.

Ø Ensured all determination are made accurately and in compliance with program rules and regulations.

Ø Maintained detailed & accurate case notes and records in the case management system.

Tools used : Salesforce, ASPEN Web Application, MS-Office.

Education

Bachelor of Science - Information Technology

Anna University
Chennai
05-2006

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement
  • Positive reinforcement
  • Lesson plan implementation

Timeline

Substitute Teacher

ESS
03.2026 - Current

CASE MANAGEMENT ASSOCIATE

Deloitte
09.2023 - 06.2024

Bachelor of Science - Information Technology

Anna University