PANJELA WATSON

Answered multi-line phone system and directed calls to appropriate departments

• Coordinated schedules, meetings, and office calendars

• Maintained accurate electronic and paper filing systems

• Entered and updated data in internal tracking systems

• Supported project teams and managers with administrative tasks

• Assisted with customer communication and front-office coordination

• Maintained office supplies and supported daily operations workflow

Caregiver (Part-Time)

Sacramento, CA

Aug 2022 – Jan 2025

• Provided daily living assistance and developed individualized life-skills plans for clients

• Administered prescribed medications following physician instructions and policy guidelines

• Offered companionship, emotional support, and maintained a safe environment

• Collaborated with healthcare providers and families to support client needs

• Maintained accurate and timely documentation

GPX Agent / Baggage Agent

Sacramento, CA

Mar 2021 – Dec 2022

• Responded to customer inquiries via phone and in person

• Managed baggage check-in and lost-and-found operations

• Operated office equipment and maintained filing systems

• Provided accessibility assistance to passengers with special needs

• Processed transactions and handled account inquiries accurately

Crew Member / Cashier

West Sacramento, CA

Mar 2019 – May 2019

• Processed customer orders quickly and accurately

• Operated registers and handled multiple payment types

• Maintained a clean and compliant work environment

Warehouse Associate

West Sacramento, CA

Jan 2017 – Jun 2018

• Received and organized incoming materials and inventory

• Picked and packed orders accurately and efficiently

• Maintained warehouse safety and cleanliness standards

⸻

CORE SKILLS

• Administrative support

• Multi-line phone systems

• Scheduling & calendar coordination

• Data entry & documentation

• Customer service

• Filing & records management

• Team collaboration

• Problem-solving

• Attention to detail

• Fast learner in new systems

• Provided daily living assistance and developed individualized life skills plans for clients.
• Administered prescribed medications according to physician orders and organizational policy.
• Offered companionship, emotional support, and a safe living environment.
• Collaborated with healthcare providers and families to meet client needs.
• Maintained accurate and timely care documentation.

• Respond to customer inquiries via phone and in person, ensuring timely and accurate information.
• Manage baggage check-in, lost-and-found operations, and boarding pass assignments.
• Operate office equipment, maintain filing systems, and process data entry tasks.
• Provide special assistance to passengers with mobility and accessibility needs.
• Handle cash transactions and account inquiries accurately.

• Processed customer orders at counter and drive-thru with a focus on accuracy and speed.
• Operated cash registers and processed multiple payment methods.
• Maintained a clean, safe, and compliant work environment.

• Received, organized, and processed incoming materials and stock.
• Picked and packed orders for shipment in a timely and accurate manner.
• Maintained warehouse safety and cleanliness standards.