Pankti Patel

• Supervised stock to meet expected customer demand.
• Mentored new team members on sales software system operation.
• Controlled staffing levels to provide optimal support for cash register operations.
• Processed both cash and card purchases and returns.
• Managed over 50 customers per day.
• Adjust extra shifts during busy periods and covered for call-in employees to sustain service levels.
• Interacting with customers daily requires better communication and interpersonal skills to ensure customers are satisfied with orders.
• Accept multiple tasks simultaneously, such as preparing orders, cleaning equipment, and interacting with customers.

Took a roll in the PWC case competition at NIU in fall of freshman year of college.

Skills and Responsibility

• Managed time efficiently in order to complete all tasks within 2 hours of deadlines.
• Developed ability to learn quickly and adapt to new situations.
• Organized and detail-oriented with strong work ethic.
• Demonstrated critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Developed and kept up courteous and effective working relationships.
• Gained strong leadership skills by managing projects from start to finish.