Paola Cervantes
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Banquet Server
The westin gaslamp
San Diego, CA
02.2007 - Current
- Cleared away used plates and utensils following end of meal service.
- Followed proper sanitation guidelines when handling food items.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Carried trays of food items from kitchen to dining areas.
- Replenished beverages throughout meal service as needed.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Communicated with chefs regarding any special requests from guests.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Education
High School Diploma -
Southwest High School
San Diego, CA07-1999
Some College (No Degree) - Medical Assistant
UEI College
Chula Vista, CASkills
- Table setting
- Food safety
- Guest satisfaction
- Customer service
- Time management
- Communication skills
- Team collaboration
- Attention to detail
- Conflict resolution
- Problem solving
- Sanitation practices
- Dependable and responsible
- FLUENT IN [LANGUAGE]
- Verbal communication
Languages
English
Professional
Spanish
Professional
Affiliations
Demonstrated versatility and professionalism in a fast paced Banquet setting, excelling in customer service, team coordination., time management, and problem solving Reflecting a well rounded skill set adaptable to diverse work environments .
Certification
- Licensed Cosmetologist
- CPR Trained
- Medical Assistant
- Food Handlers Card
Timeline
Banquet Server
The westin gaslamp
02.2007 - Current
High School Diploma -
Southwest High School
Some College (No Degree) - Medical Assistant
UEI College