Paola Hernandez
Sacramento
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
12
12
years of professional experience
Work History
Sales Associate
HOMEGOODS
04.2022 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Seasonal Backroom Coordinator.
- Cross trained in every department.
- Merch Associate.
- Processing Associate.
- Markdown Coordinator.
BOX OFFICE CASHIER/ USHER LEADER
Century Arden 14 XD
04.2017 - 09.2021
- Greet customers and visitors entering the establishment
- Provide movie schedules, special events, and any other general questions
- Verified identification to prevent underage children from seeing adult audience movies
- Entered ticket sales in computer system and processed payment transactions
- Boosted team success by working well with all members and cross-training in different positions and department
- In charge of refunds and exchanges
RECEPTIONIST ASSISTANT
Swanson's Cleaners
03.2014 - 11.2015
- Greet customers entering establishments
- Receive payments by cash, check, and credit cards
- Operate telephone providing information, taking messages, or scheduling appointments
Education
Graduate Certificate - Interpreting
American River College
Sacramento, CA05-2024
High School Diploma -
Twin Rivers High School
Sacramento, CA06-2017
Skills
- Customer service
- Theater services
- Retail operations
- Employee training
LANGUAGES
English
Bilingual
Spanish
Bilingual
Timeline
Sales Associate
HOMEGOODS
04.2022 - Current
BOX OFFICE CASHIER/ USHER LEADER
Century Arden 14 XD
04.2017 - 09.2021
RECEPTIONIST ASSISTANT
Swanson's Cleaners
03.2014 - 11.2015
Graduate Certificate - Interpreting
American River College
High School Diploma -
Twin Rivers High School