Paola Martinez

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.

I was cross-trained in various roles at Target, including cashier, guest services, drive-up, online orders, and even working at Starbucks. I demonstrated flexibility and adaptability by stepping into different positions as needed. Throughout my time there, I consistently focused on providing excellent service and fostering a positive environment for both guests and coworkers

As a Sales Floor Manager at Aerie, I independently managed daily operations, ensuring a smooth and efficient sales environment. I was responsible for overseeing the sales floor, handling financial transactions, and maintaining a safe and secure environment for both customers and staff. Additionally, I played a key role in driving sales by promoting and assisting customers with signing up for the Aerie credit card, which provided them with a 20% discount. This experience allowed me to develop strong leadership, financial management, and customer service skills while contributing to the overall success of the store.