Hi, I’m
Paola Rizo
Berwyn,IL
Summary
Goal-oriented individual versed in greeting high-volume of customers. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
years of professional experience
Work History
Hollister.Co
Sales Associate
04.2021 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about sizing, accessories, and merchandise care.
Forever 21
Sales Associate
09.2023 - 12.2023
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Culver's Restaurant
Crew Member
08.2020 - 07.2021
Job overview
- Worked front counter, drive-thru and other areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Education
Morton CollegeCicero, IL
Associate of Applied Science from Veterinary Technology
05.2025
University Overview
- 3,7 GPA
J. Sterling Morton West High SchoolBerwyn, IL
High School Diploma
05.2020
University Overview
- summa cum laude graduate
Skills
- Customer Service
- Teamwork and Collaboration
- Store Opening and Closing
- Multi-tasking strength
- Merchandise Display
- Attention to Detail
- Organization
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
Forever 21
09.2023 - 12.2023
Sales Associate
Hollister.Co
04.2021 - Current
Crew Member
Culver's Restaurant
08.2020 - 07.2021
Morton College
Associate of Applied Science from Veterinary Technology
J. Sterling Morton West High School
High School Diploma
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