Paola Valentin
Saint Cloud
Summary
Flight Attendant with 12+ years of experience delivering exceptional customer service on domestic and international flights. Proven ability to ensure passenger safety, manage high-pressure situations, and create a positive onboard experience. Strong communicator with excellent interpersonal skills and a collaborative team mindset. Fully bilingual in English and Spanish.
Overview
22
22
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Orlando, FL
01.2014 - 05.2026
- Ensure safety and security of passengers and crew in compliance with FAA regulations
- Deliver high-quality customer service in fast-paced environments
- Respond effectively to in-flight emergencies and medical situations
- Maintain professionalism under pressure
- Collaborate with crew members for smooth flight operations
Receptionist / Spa Coordinator
Serenity Spa Westgate Resort
Orlando, FL
01.2004 - 01.2014
- Managed scheduling, check-in/check-out, and customer inquiries
- Trained new staff members
- Awarded Customer Service Ambassador Award
- Handled high-volume phone operations
Education
Valencia Community College
Kissimmee FlSkills
- Customer Service
- Safety Procedures
- Conflict Resolution
- Team Collaboration
- Multitasking
- Bilingual (English/Spanish)
- Passenger Safety & Emergency Response
- FAA Regulatory Compliance
- Problem Solving & Decision Making
- Cultural Awareness & Diversity Inclusion
Timeline
Flight Attendant
Spirit Airlines
01.2014 - 05.2026
Receptionist / Spa Coordinator
Serenity Spa Westgate Resort
01.2004 - 01.2014
Valencia Community College